Visits are from 8:00am to 7:00pm. Visitations are permitted for all residents, but they are restricted to their apartment and limited to 2 people per visit. Visitations with residents are highly encouraged to be in outside areas. When an area is in quarantine, only an approved Essential Support Person may visit if the resident permits. Compassionate Care visits are permitted.
Every person entering our buildings is screened upon entering by answering a set of specific questions regarding symptoms, travel and possible exposure, as well as having their temperature taken. All of this is required to be recorded. We also inform them of the protocols they are to follow regarding the use of personal protective equipment.
We are happy to help get supplies to residents. Packages may be brought to our main entrances and we will deliver them to the resident. Please make sure their name is on the package. We are also happy to receive any packages sent via the mail or shipping companies.
Yes, we are still taking residents to medical appointments. Most non-medical transportation has been discontinued, however we are providing personal help with online ordering and our staff can pick up prescriptions and groceries.
Residents are receiving their meals in our dining rooms, or they have the option for delivery to eat in their home or apartment. During quarantine, communal dining may be restricted in licensed areas.
We invite you to contact our Marketing team to find out more about life at Rockwood. To find out what we have available please call us at (509)536-6850 or visit our Availability page to see what is currently available. We can do a wonderful virtual tour and are meeting with prospective residents by appointment.